Create Ticket using Freshdesk api, response is always { “logout”: “success” } -


well, have tried every thing mentioned in fresh-desk api (http://freshdesk.com/api#create_ticket) create new ticket no success.

even though able create new ticket curl request, when use browser rest client says:

{     "logout": "success" } 

i have used following : https://companyname.freshdesk.com/helpdesk/tickets.json

headers: content-type:application/json authorization:(basic authorization using apikey:x)

{ "helpdesk_ticket":{ "description":"no ticket created ...", "subject":"support needed..", "email":"anything_xyz@gmail.com", "priority":1, "status":2 } } 

i have tried clearing browser cache many times. issue remains same. please suggest.

what kind of rest-client use?

i facing same problem used rest-client postman (=chrome browser extension). clearing browers cache solved issue me.